When conflict shows up, most people either explode, shut down, or play nice while quietly building resentment. And then they wonder why the same arguments keep coming back.
Every chapter gives you usable scripts, practice drills, and replay-prevention tools so you don't just "understand conflict," you change how you show up in it.
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An in-depth, practical, real-life guide for resolving conflict with the people you actually deal with: partners, family, coworkers, clients, and even strangers. Every chapter gives you usable scripts, practice drills, and replay-prevention tools so you don't just "understand conflict," you change how you show up in it.